Call now 24 / 7 response Stabilization / cleaning / rebuild
Fire & Smoke Damage Restoration
Property stabilization, soot and smoke cleaning, odour control, water mitigation, and complete reconstruction after a fire.
Understand the loss Act with a clear plan
The visible damage is rarely the whole story.
A fire loss can leave more than visible burn damage. Heat, smoke, soot, corrosive residues, odours, firefighting water, and compromised building components may affect areas far from the source. Safe recovery begins only after emergency authorities have released the property for assessment.
Moderno builds a phased recovery plan around life safety, property stabilization, damage documentation, cleaning, selective removal, and reconstruction. The objective is to protect what can be restored while creating a clear path back to a safe, functional space.
Common situations Residential + commercial
When to bring in a restoration team.
- 01
Structural and finish damage from fire or extreme heat
- 02
Smoke, soot, and odour migration through rooms and HVAC paths
- 03
Water damage caused by sprinklers and firefighting efforts
- 04
Open roofs, windows, doors, and other security exposures
- 05
Damaged contents, fixtures, equipment, and interior finishes
- 06
Commercial, condominium, institutional, and occupied-property losses
Our response From mitigation to rebuild
A disciplined path back to normal.
Every loss is different. The work plan is adjusted to site conditions, occupancy, safety requirements, and the approved scope.
- 01
Confirm access and hazards
Work begins after the appropriate authority permits entry. The initial review considers structural stability, utilities, hazardous residues, and safe work zones.
- 02
Stabilize the property
Temporary board-up, weather protection, debris controls, and other measures may be used to secure openings and limit further damage.
- 03
Document and separate
Affected areas and contents are documented. Restorable, non-restorable, and specialist-review items are separated to support informed decisions.
- 04
Mitigate water, soot, and odour
Fire-suppression water is addressed, residues are evaluated by surface and material, and cleaning and deodorization methods are selected for the conditions.
- 05
Reconstruct and close out
Damaged assemblies are repaired through an approved construction scope, with coordination across trades, finishes, inspections, and occupancy requirements.
Before help arrives Safety comes first
What to do—and what to leave alone.
Do now
- Wait for fire officials or the appropriate authority to confirm that entry is permitted.
- Contact the property manager and insurer, then document instructions and claim information.
- Keep occupants away from unstable surfaces, exposed wiring, and heavily contaminated areas.
- Arrange emergency weather protection or security if the building has open or damaged access points.
Avoid
- Do not enter a released area if conditions have changed or you see new structural movement.
- Do not wipe soot from walls, ceilings, electronics, or finished surfaces; improper cleaning can set residues.
- Do not activate an affected HVAC system before it has been assessed.
- Do not discard damaged property before it is documented and the appropriate parties are consulted.
General guidance only. Follow emergency services, public health, building management, and other qualified authorities for your specific situation.
Frequently asked Clear answers
What property teams want to know.
What happens during the first fire-damage visit?
The first visit focuses on safe access, stabilization needs, the spread of smoke and water, immediate protection of the property, and the information required to develop a mitigation plan.
Can smoke odour be removed?
Many odours can be substantially reduced or eliminated when their source is identified and affected materials are properly cleaned, removed, or treated. The right method depends on the residue, material, and depth of penetration.
Does fire restoration include water damage?
It often does. Sprinklers and firefighting can introduce significant water, so extraction and structural drying may need to happen alongside smoke and soot mitigation.
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